It may help to focus management on improving their performance, even if initially the approach is looking only at ways to reduce costs and not on how to increase revenues.
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__________________________________ Santiago Velásquez Martínez
Norman Bodek, a well known Lean expert, talks about the power of self reliance outside the factory floor in Toyota. Self Reliance relates to how organizations can succeed when any employee, inside or outside the plant, has the authority to solve problems on his own and make them aware to management, even when there is no company policy to handle them.
He also talks about Harada, a new method to help people become self reliant and become successful. This is being taught in Japan by Takashi Harada.
Russel Ackoff was definitely one of the greatest systems thinkers. He talks about two types of errors management generally makes: errors of comission (doing what should not be done) and errors of omission (not doing what should be done).
Goldratt uses these two types of mistakes to define TOC as well.