Charlie Green, the Trusted Advisor, recently interviewed Clay Hebert, the founder of Spindows, a new Knowledge Management (KM) start up company that uses a "speed dating" approach to collect organization knowledge.
According to Hebert, there are three big issues with the traditional approach to knowledge management:
- Quality, as KM is usually considered a clerical task and is not given major importance
- Speed, as knowledge gathering usually happens at the end of projects, not during the actual execution where lessons learned are fresh in people's minds
- Search, as some knowledge management search features are lacking and if available, they are not very effective
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