Steve Dubner reminds us of the importance of saying "I don't know" and how some teachers are promoting this concepts in school. In a world that usually rewards people who "know it all", having the courage to say "I don't know" adds many points to your trustworthiness score.
Eli Goldratt, the founder of Theory of Constraints used to remind his students to "never say you know", meaning that no matter how familiar you are with a situation, there is always room for improvement.
What kind of person do you prefer, an "I don't know" or a "know it all"?
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