Why Don't Employees Disclose Their Problems?

One of the critical signs you can look for to see if a company is committed to continuous improvement, is the way it manages its problems.   You could categorize companies into two types:

• Companies where the predominant culture is to avoid talking about problems, because it's likely your personal situation will get worse if you do, be it in the way of getting blamed for it, being reprimanded for it, or any other negative outcome.
• Companies that openly talk about their problems, and management even encourages employees get problems out in the open, in order to continuously improve company performance.

Of course, you'll find companies that are somewhere in the middle of these two extremes.   But let's be honest:   what type of company is more predominant in business?   Read Jamie Flinchbaugh's take on why employees don't always disclose problems, and what to do about it.